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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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true god

May 8, 2026

5  out of  5
rating by true god
"Top Notch People. Efficient Extremely Professional. I Use Them For Multiple Properties."
We responded:
"Thanks so much for the 5* rating and kind words! We appreciate your business"
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Cameron Ramsey

May 7, 2026

5  out of  5
rating by Cameron Ramsey
"Best deal where we live. Zechariah and Dallas have been great!"
We responded:
"So glad we could provide great coverage and service for a great price. Thanks so much for trusting our office. Lance"
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adam k

May 7, 2026

5  out of  5
rating by adam k
"Great help, super friendly"
We responded:
"Thanks so much for 5* review Adam"
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Cloe Southard

May 7, 2026

5  out of  5
rating by Cloe Southard
"Dallas is seriously the best! She was super helpful in getting my husband and I the best rates for our home and auto! I wouldn’t recommend anyone else!"
We responded:
"I agree, Dallas is the best! Thanks so much for the review Cloe and glad to hear we were able to get you great coverage for the best rate. We appreciate your business "
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Jeremy Jones

May 6, 2026

5  out of  5
rating by Jeremy Jones
"Everyone I talk to at this place, especially Dallas, is always so friendly and always super helpful. They are always very willing to help me out with any information and have helped me find ways to keep my insurance low with the ways that work best for me. I plan to stick with them for these very reasons and plan to stick with this very place as well."
We responded:
"Thanks so much for the amazing review! We appreciate the opportunity to provide you with coverage and look forward to working with you for many years"
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Christian Clark

May 6, 2026

5  out of  5
rating by Christian Clark
"I have been with Lance Kirtley State Farm for a long time and I have always been satisfied with the service they provide. Everyone is friendly and takes care of everything I need!"
We responded:
"We appreciate the great review and your business for past 20 years"
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Darrell Eversole

May 1, 2026

5  out of  5
rating by Darrell Eversole
"I got an insurance quote from Lance kirtley the lady is so nice very helpful in everything answered all my questions and I did not hesitate to cancel my other insurance and take a policy with her and price was so much cheaper I'm very satisfied with State Farm insurance thank you Lance."
We responded:
"Thanks so much for your business Darrell and the excellent review. Yes, Dallas has been an amazing part of our team for over 10 years"
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Janet Hardin

April 23, 2026

5  out of  5
rating by Janet Hardin
"Great people always friendly 👏👏"
We responded:
"Thanks so much Janet for 5* review. We appreciate your continued support of our office"
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Sahil Garg

April 14, 2026

5  out of  5
rating by Sahil Garg
"I worked with Dallas and Lance Kirtley for my Homeowners & Auto Insurance needs. They provided amazing consultation and helped me to get best insurance rates in the town and save really good amount on a monthly basis. Thanks to this wonderful team of professional insurance folks."
We responded:
"Thanks so much for the great review and we appreciate your continued business with our office"
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Kara Tackett

April 14, 2026

5  out of  5
rating by Kara Tackett
"Lance and his whole staff are absolutely amazing."
We responded:
"Thanks so much Kara! We love having the Tackett family as customers and appreciate your business over the years"
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Melvin Ficklin

April 1, 2026

5  out of  5
rating by Melvin Ficklin
"Dallas is very special to us. She ensured our new home with ease and a very welcoming manner. Thanks for your timely follow-up during the closing process!"
We responded:
"We agree Dallas is amazing and a special part of our team. We are pleased she could help you get your home insured and appreciate your business."
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Steve Buckman

March 25, 2026

5  out of  5
rating by Steve Buckman
"Dallas, Taylor, and Zach are all amazing. They are so knowledgeable, friendly, and courteous! Anytime I have a question or a need any one of them are always there to help! I highly recommend the Lance Kirtley agency for all of your insurance needs!"
We responded:
"We appreciate the amazing review and your business over the past 6 years. We look forward to providing you great service for many years to come "
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Mitzi Carr

March 20, 2026

5  out of  5
rating by Mitzi Carr
"I have been a client of Lance Kirtley State Farm for several years. I am very happy that my auto insurance went Down this year. My home owners was also cheaper with State Farm than with other quotes I checked out. The BEST thing about Lance Kirtley Insurance is how friendly and informative the office staff are. They really care about me and my insurance needs."
We responded:
"Thanks so much Mitzi! We surely appreciate your loyalty to SF and especially our office. It is an absolute pleasure working with you"
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Camila Perez-Tomblin

March 19, 2026

5  out of  5
rating by Camila Perez-Tomblin
"Very perfessional and accommodating! Got a really good deal on my vehicle insurance, renters insurance, and life insurance for both me and my husband!"
We responded:
"Thanks Camila for the great review! We appreciate your business and look forward to servicing your insurance needs for many years"
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Miranda Evans

March 11, 2026

5  out of  5
rating by Miranda Evans
"Zechariah was kind, he knew what he was talking about."
We responded:
"Thanks so much Miranda! We look forward to having you as a customer for a very long time"
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Cortlandt

February 25, 2026

5  out of  5
rating by Cortlandt
"Lance and his team are the best of the best! They truly care!"
We responded:
"Appreciate your business and loyalty to our office for so many years!!"
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Heather Hairgrove

January 31, 2026

5  out of  5
rating by Heather Hairgrove
"The staff were extremely helpful and went above and beyond when we were searching for a new insurance company. We felt like they really cared about earning our business. We like the fact that they live in our community because we don’t feel like they just see us as another number."
We responded:
"Thanks so much Heather for trusting our office and supporting our local small business! We appreciate you and look forward to serving you insurance needs for many years to come!"
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Andrew Lowe

January 19, 2026

5  out of  5
rating by Andrew Lowe
"I’ve been extremely pleased with Lance Kirtley and State Farm. Lance took the time to walk through all of my policies in detail, made sure I truly understood my coverage, and helped ensure I have the right protection at the best pricing. I never feel rushed—he’s always available to answer questions and explain the details when things change or when I need clarity. It’s reassuring to work with someone who is thorough, responsive, and genuinely looking out for my best interests. Highly recommend Lance and his team."
We responded:
"Wow, thanks so much for amazing review. We appreciate your trust in our office and look forward to providing great coverage to your family for many years!"
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Sean Barbour

January 14, 2026

5  out of  5
rating by Sean Barbour
"My experience with Lance and his team has been excellent. They are attentive to my questions, they are transparent with policies and generally just a great group to deal with."
We responded:
"Thanks so much Sean! We truly appreciate your trust in our office."
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jill hrabik

December 30, 2025

5  out of  5
rating by jill hrabik
"Lance’s office is wonderful to work with! Dallas gets back to me ASAP when I call and when we had a claim it was handled professionally and to our satisfaction!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nichole

December 28, 2025

5  out of  5
rating by Nichole
"Lance and his team have always provided top notch service and great rates!"
We responded:
"Thanks so much Nichole for the 5* rating. I am so glad we were able to take good care of you today!!"
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Tammy Albers

December 10, 2025

5  out of  5
rating by Tammy Albers
"Lance Kirtley State Farm office is great to work with. We have them for home and auto insurance. They are quick to assist with any issue and take care of it the first time! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Derek Smith

November 21, 2025

5  out of  5
rating by Derek Smith
"Lance and staff are always informative and go above and beyond to help in times of need. I feel confident and at ease knowing they are in my Corner when things happen and issues arise. Always responsive and easy to reach, truly a neighborhood feel. I recommend Lance and his team fully. The best State Farm agent in the area."
We responded:
"Appreciate the recommendation and kind words! We appreciate your business"
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Sherri Ratliff

November 19, 2025

5  out of  5
rating by Sherri Ratliff
"My experience with Lance Kirtley/State Farm has always been the best! He always gives me a peace of mind with the policies that I have with him. He’s ready to answer any questions I may have or explain anything in detail to me. I will always recommend him and State Farm to all my friends and family!!"
We responded:
"Thanks so much for the positive feedback! We look forward to continuing to you with great service and most importantly peace of mind!"
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Robert Johnson

November 6, 2025

5  out of  5
rating by Robert Johnson
"My agent has been very helpful and inquisitive as I have transitioned to Kentucky."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"